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Reset the password

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If you have forgotten the username and/or password and do not know the correct password in the login prompt, perform the following steps to reset the password.

Steps:

  • On the Active Fail-Open chassis, press the M1 and M3 buttons at the same time for >= 10 seconds to set the username and password to factory defaults.

    The default username and password is Trellix00.

    GUID-52BA815E-84B7-4E61-B635-2347A8D8A5EF-low.png

Result: The device parameters will be set to default factory parameters. You need to reconfigure the IP/Mask/Gateway for SSH and Web GUI Connectivity.