To use InfoCollector, follow these steps:
After you run InfoCollector, do one of the following:
If Trellix provides you with a definition file:
After you run InfoCollector, open the File menu and click Open Definition.
Navigating to Open Definition option.png "GUID-15F5B1FD-D447-43A8-9365-168ACAEF58AD-low.png")
Select the definition file that Trellix sent you via email and click Select.
If Trellix instructs you to select InfoCollector checkboxes:
After you run InfoCollector, select the checkboxes as instructed by Trellix.
Select a Duration. Select Date to specify a start and end date, or select Last X Days.
Select the number of days from which InfoCollector should gather information.
Click Browse and select the path and filename of the output ZIP file.
Click Run.
Running selected files.png "GUID-3F610C64-42C9-4ED8-B77D-28DDAB8E2473-low.png")
Provide the output ZIP file to Trellix as recommended by Trellix Technical Support. You can send the file via email or through FTP.
Caution
The output ZIP file contains the toolconfig.txt file, which lists the information that you have chosen to provide Trellix.