ER 1: The VX 12550

    The FireEye VX 12550 appliance is a powerful stand-alone analysis engine that integrates with FireEye sensors to provide a flexible, scalable, and geographically expansive security solution.

    For information about integrating the VX Series appliance with NX Series sensors and CM Series appliances, see the Network Security Deployment Guide for your software release.

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    VX Series Hardware Administration Guide     CHAPTER 1: The VX 12550

The Front View

Buttons

• Power Button: Use the power button to turn the appliance on or off. Turning off the power with this button removes the main power, but keeps the standby power supplied to the appliance. Therefore, unplug the appliance before servicing.

• Reset Button: Use the reset button to reboot the system.

LEDs

The front panel has LEDs that provide critical information about parts of the appliance. The following table describes each LED.

The Front View

VX Series Hardware Administration GuideCHAPTER 1: The VX 12550

The Rear View

Power Port

• Power: Connect your power source to this port to provide power to the appliance. The appliance comes with one redundant power supply unit for use if the primary unit fails.

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The Rear View

I/O Ports

• Serial Console: Connect to this port to manage the appliance from your terminal.

• Video: Connect a monitor to this port to view the appliance's command-line interface.

• USB 3.0: These ports are USB 3.0 compliant.

Management Ports

• ether (RJ45): Connect your LAN to this port to enable remote access to the CLI and Web UI. The RJ45 connector is a 10/100/1000BASE-T port.

• IPMI: Connect for access to out-of-band management functions, including power control, console redirection, and appliance health status. The connector is a 100BASE-T port.

Submission/Cluster Ports

• pether (RJ45): Use this port as an optional dedicated interface for communication with sensors or other MVX cluster components. The pether2 connector is a 10/100/1000BASE-T port. The pether3 and pether4 connectors are 1000/10GBASE-T ports. The pether5–pether8 connectors are SFP+ connectors, use one of the following 10GbaseCu (5m direct attach cable), 1GbaseT (SFP), 1GbaseSX/10GbaseSR (dual rate SFP+), or 1GbaseLX/10GbaseSR (dual rate SFP+). See the chapter “Performing the Initial Configuration” in the MVX Deployment Guide for your software release for more information.

CHAPTER 2: Deployment

CHAPTER 2: Deployment

This chapter describes how to deploy the VX 12550 appliance in your network.

VX Series Deployment

The VX Series appliance acts as a compute node that analyzes submissions received by NX Series sensors. In order for NX Series sensors and VX Series appliances to communicate, they must belong to the same MVX cluster and be managed by the same CM Series platform. The following figure shows how to connect your VX 12550 to your CM Series platform in a typical network topology.

All VX Series appliances in a cluster must be within the same physical location. They can be remotely located from the managing CM Series platform and the sensors in its Network Security platform. For information about additional deployments and setting up MVX clusters, see the MVX Deployment Guide for your software release.

Prerequisites

Before connecting the VX 12550 appliance to your network, ensure that your CM-Series-facing switch provides 10/100/1000BASE-T Ethernet output.

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CHAPTER 2: Deployment

Cabling

To connect your VX 12550 appliance to your network:

• ether1: Connect one end of an Ethernet cable to the VX 12550 appliance’s ether1 port, and connect the other end to your CM-Series-facing switch.

  This is the default management, submission, and cluster communication interface.

• (For optional dedicated submission interface) pether2: Connect one end of an Ethernet cable to the VX 12550 appliance’s pether2 port, and connect the other end to your cluster-facing switch.

• (For optional dedicated cluster interface) pether3 through pether8: Connect one end of an Ethernet cable to the VX 12550 appliance’s pether3 through pether8 ports, and connect the other end to your cluster-facing switch.

For information about changing the default submission and cluster interfaces, see the chapter “Performing the Initial Configuration” in the MVX Deployment Guide for your software release.

VX Series Hardware Administration GuideBefore You Begin

CHAPTER 3: Installation

This chapter provides information about the site requirements of your installation location.

Before You Begin

Follow the steps in this section before you install the appliance.

Before Opening the Box

• Review the Packing Slip contained in the plastic slip attached to the top of the box. Ensure the shipment contains the correct appliance.

• Ensure the serial number listed on the Packing Slip matches the one specified on the sticker located on one side of the box.

• If there appears to be damage to the box, file a damage claim with the carrier who delivered it.

Unpacking the Appliance

Carefully remove the appliance from the box in an area away from heat, electrical noise, and electromagnetic fields.

Ensure your box contains:

• The correct appliance model

• An accessory kit

• Online Documents Portal Referral

Installation Site Guidelines

Follow these guidelines when you select an installation site:

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VX Series Hardware Administration Guide

CHAPTER 3: Installation

• Leave enough clearance in front of the rack for its door to open completely without obstruction.

• Avoid environments that produce heat, electrical noise, and electromagnetic fields.

• Only install the appliance in a restricted access location such as a service closet or dedicated equipment room.

• Make sure the location is properly ventilated.

• Make sure there is sufficient space for air flow.

Rack Precautions

FireEye recommends that you mount the appliance in a standard 19-inch rack. The vertical hole spacing on the rack rails must meet standard ANSI/EIA-310-C requirements.

Consider the following before installing your appliance in the rack:

• Ensure the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them.

• In a single-rack installation, stabilizers should be attached to the rack.

• In a multiple-rack installation, the racks should be coupled together to increase their stability.

• Always make sure the rack is stable before extending a component from the rack.

• Only extend one component from the rack at a time—extending two or more simultaneously may cause the rack to become unstable.

• Ensure your rack meets the safety requirements of UL 60950-1.

STABILITY HAZARD: The rack may tip over causing serious personal injury. To prevent injury:

Server Precautions

Server Precautions

FireEye recommends reviewing the electrical and general safety precautions that came with each component you intend to install in the rack.

Review the following before installing the appliance in the rack:

• Determine the placement of each component in the rack.

• Ensure there is a minimum clearance of six inches behind the chassis to allow for easy cable management.

• Install the heaviest component at the bottom of the rack first, then move up.

• Allow hot-swappable power supply units, disk drives, and transceivers to cool before handling them.

• Use a regulating uninterruptible power supply to protect your components from voltage spikes, power surges, and failure during a power outage.

• Keep all of the rack's doors and panels closed when you are not servicing the components.

Rack-Mounting Precautions

Consider the following safety precautions when you install the appliance in the rack:

• Make sure the appliance is grounded at all times to prevent damage from electrostatic discharge.

• Use an electrostatic wrist guard when handling the appliance.

• At least two technicians should be involved to install the appliance safely.

• FireEye recommends only individuals with rack-mounting experience should install the appliance.

• Install the appliance in an environment compatible with the manufacturer's maximum recommended ambient temperature (TMRA) for each component in your rack.

Power Requirements

The VX Series 12550 appliance uses a 1000 W power supply unit with an input rating of 100-240 VAC (±10%), 10-5 A at 50-60 Hz.

VX Series Hardware Administration GuideCHAPTER 3: Installation

Ensure your power source has sufficient electrical overload protection. In North America, connect the rack to a power source with over-current protection that complies with UL 489. In Europe, the over-current protection must comply with IEC standards.

Ventilation Requirements

Ventilation and optimal location are essential to the proper operation of the VX Series appliance. Give the unit at least six inches of space around ventilation openings so that adequate ventilation is possible.

The VX Series appliance draws air through the front and expels it out the back. Note the direction of the air intake and exhaust of the other components in the rack to ensure safe ventilation of all components involved.

Cabling Requirements

The VX Series appliance ships with the following cables:

• (2) 6 ft AC power cord, SVT, 60ºC, 3x18AWG (0.824mm²)

• (1) 6 ft null modem DB9 female serial cable

You must provide any additional cables required to connect your system to the network and other devices. Do not exceed the maximum run length of the additional cables you provide.

Rack Installation

This section explains how to install your appliance in a standard 19-inch wide rack with the equipment provided. Because various rack units are available, the assembly procedure may differ slightly from the following instructions. Refer to the installation instructions that came with your rack.

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Rack Installation

Installing the Inner Rails on the Appliance

1. Pull the right inner rail from the outer rail until it is fully extended.

2. Press the rail-release lever (located between the middle and inner rails) downward and slide the inner rail out until it is separated from the other two rail segments.

3. Align the notches of the inner rail with the tabs on the right side of the appliance.

4. While firmly pressing the inner rail against the appliance, slide it in the direction of the tabs until you hear a click.

VX Series Hardware Administration Guide

CHAPTER 3: Installation

5. Repeat steps 1-4 for the left inner rail.

6. (Optional) Further secure the inner rails to the appliance with the screws provided (one for each rail).

Rack Installation

Installing the Outer Rails on the Rack

1. Press the black tabs of the right outer rail against the front rack column and insert the hooks at the desired height.

   

2. Firmly press the rail down to lock it in place.

   

3. Extend the rail until it reaches the rear rack column.

4. Insert the hooks and firmly press it onto the rack.

5. Repeat steps 1-4 to install the left outer rail.

VX Series Hardware Administration Guide

CHAPTER 3: Installation

6. Insert and tighten the screws at the rear of the rails to further secure the rails to the rack.

Mounting the Appliance on the Rack

1. Align the appliance's inner rails with the rack's outer rails.

2. Slide the appliance halfway into the rack.

3. Press the rail-release notches down on both rails and slide the appliance fully into the rack. When the appliance has been pushed completely into the rack, you should hear the locking tabs click.

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Attaching Cables to the Appliance

Attaching Cables to the Appliance

1. Connect the VX Series appliance to one or more network devices using the cables appropriate to the deployment of your choice.

2. Connect the power cable or cables to the power port or ports on the back of the appliance.

Turning On the Appliance

Power on the appliance by pressing the power button on the ear to the left of the bezel.

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VX Series Hardware Administration Guide

CHAPTER 3: Installation

CHAPTER 4: Replacements

Return Process

If you believe you have a defective part or system, you must first contact FireEye Technical Support, who will validate the claim. If the part or system is defective, Technical Support will initiate a Return Materials Authorization (RMA) and guide you through the process. For more information, visit www.fireeye.com/legal.

Removing and Replacing a Disk Drive

Perform the following steps to remove and replace a disk drive:

1. Remove the bezel at the front of the appliance by sliding the release tab to the right and pulling the bezel away from the chassis.

2. Locate the disk drive carrier that contains the failed disk drive. The carrier should have a blinking amber LED.

3. Unlock the disk drive handle by sliding the blue tab to the left.

4. Push the maroon button on the right to release the latch handle.

5. Pull the handle to slide the disk drive from its slot.

6. Insert the new disk drive carrier into the available slot and push in until it clicks.

Removing and Replacing a Power Supply Unit

Perform the following steps to remove and replace a power supply unit (PSU):

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VX Series Hardware Administration GuideCHAPTER 4: Replacements

1. At the rear of the appliance, remove the power cable from the failed PSU.

2. While gripping the handle to the left of the power port and pressing the release lever to the right of it, pull out the failed PSU.

3. Insert the replacement PSU in the open slot and slide it in until it clicks into place.

4. Attach the power cable to the new power supply.

VX Series Hardware Administration Guide

Appendix 1: System Specifications

Appendices

Appendix 1: System Specifications

The table below provides the technical specifications for the FireEye VX 12550.

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Appendices

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Appendix 2: Product Compliance Information

Appendix 2: Product Compliance Information

The following table lists the electromagnetic compatibility (EMC), low voltage directive (LVD), safety, and other regulatory standards met by the FireEye VX Series appliance.

*All current amendments